A short-term trial pack for customers who want to experience the product over several days before committing to a full box. Clean, premium, and intentionally limited.

Best for:

• New customers
• Short trials
• Gifting or travel

What's included:

• 3 × 20g honey sachets

Shipping weight:

Includes sachets, inner sleeve, shipping envelope (0.10kg)

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed and dispatched, you will receive a confirmation email with tracking details where available.

2. Shipping Locations

We currently ship to:

• New Zealand

• Australia

• Selected international destinations

If your country is not available at checkout, shipping to your location is not currently supported.

3. Shipping Methods & Carriers

We ship orders using reliable courier services, including NZ Post and international partners, depending on destination.

Shipping method selection and estimated delivery times will be shown at checkout.

4. Delivery Timeframes

Delivery timeframes are estimates only and may vary due to factors outside our control, including:

• Courier delays

• Customs processing

• Weather or peak periods

• Incorrect or incomplete delivery information

Royal Honey VIP is not responsible for delays once an order has been handed to the courier.

5. Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery location

• Package weight

• Selected shipping method

Any customs duties, import taxes, or fees imposed by the destination country are the responsibility of the customer.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details at checkout.

Royal Honey VIP is not responsible for:

• Delays or losses due to incorrect addresses

• Packages marked as delivered by the courier but not received

• Orders returned due to failed delivery attempts

7. Lost or Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with:

• Your order number

• Clear photos of the damaged packaging or product

📧 royalhoneyvipnz@gmail.com

If a package is lost in transit, we will work with the courier to investigate before offering a replacement or resolution.

8. Contact Us

If you have any questions about shipping or delivery, please contact us:

📧 royalhoneyvipnz@gmail.com